At Dreamy Bedding Malaysia, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, purchase products, or engage with us in other ways.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Personal Identifiers: Name, email address, phone number, billing/shipping address.
  • Payment Information: Credit/debit card information and other payment details.
  • Technical Information: IP address, browser type, device information, operating system, and browsing activity on our site.
  • Order Information: Product(s) you purchase, order date, and transaction details.
  • Other Information: Information you voluntarily provide to us, such as when you subscribe to our newsletter, participate in promotions, or contact our customer service team.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions: To complete your orders and payments.
  • To communicate with you: To send order confirmations, updates, and respond to inquiries or customer support requests.
  • To improve our services: To understand customer preferences, improve website functionality, and enhance our product offerings.
  • To send marketing communications: If you opt-in, we may send promotional emails about new products, discounts, and other updates.
  • To comply with legal obligations: To fulfill legal requirements, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and firewalls. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share data with third-party vendors, such as payment processors and shipping companies, who assist us in delivering our services.
  • Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and improve your interaction with our site. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Data Protection Rights

Under the Personal Data Protection Act (PDPA) of Malaysia, you have certain rights regarding your personal data, including:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correct: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Withdraw Consent: You may withdraw your consent to the processing of your personal data at any time, although this may affect our ability to provide certain services.
  • Right to Request Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Dreamy Bedding Malaysia
Email: my.dreamybedding@gmail.com
Phone:0163600797
Address: 11G, Jalan Bayu Tinggi 2A/KS6, Batu Unjur, 41200 Klang, Selangor.